Key responsibilities • Grievance resolution: Help resolve disputes, address concerns, and investigate complaints related to personal or work-related issues. • Health and safety: Monitor the work environment for health and safety hazards and advise on precautions. • Compliance and policy: Ensure the organization adheres to labor laws and company policies related to worker welfare and benefits. • Amenities management: Supervise the provision and maintenance of welfare facilities, including washrooms, dining areas • Training and communication: Organize training programs and help disseminate information about benefits and policies to employees. • Risk assessment: Identify individuals at risk and conduct assessments to ensure their needs are met.